Posted On
11/5/2017
10:54:51 AM
by
Well Wisher
Dear, Check if there is any app installed that's sending broadcast sms with out your notice.
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Posted On
11/5/2017
11:17:10 AM
by
Indian
Get in touch with a lawyer if u are innocent
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Posted On
11/5/2017
12:24:15 PM
by
MOHAMMED ALI
Hi @well wisher thxs a lot for your kind reply, I don’t have any app installed...and one more thing I wanna tell is..I received an reminder sms from zain on oct-27...that my bill is 232.5 kd...at that time I didn’t notice that msg...then on oct-29 when I pay my bill it says 1677 kd the balance...how come in 2 days the bill will hike...even though as you said if I have an app like that how come this much sms?...zain did not provide me any warning regarding the data
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Posted On
11/5/2017
12:27:42 PM
by
MOHAMMED ALI
Thxs a lot for your kind reply @Indian hi mr...pls do you have any known lawyer ?...pls can you suggest me...and I do heard that lawyers will charge more money...is it sure
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Posted On
11/5/2017
8:31:41 PM
by
Indian Friend
I found one lawyer number in the forum 69961945.
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Posted On
11/5/2017
8:33:12 PM
by
Indian Friend
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Posted On
11/5/2017
8:36:09 PM
by
Indian Friend
FREE LEGAL ADVICE - ADV.SHIVADASAN - MOB.NO. 94086760
Posted on: 10/29/2017 1:45:44 AM | by : shivadasan narambrath Location: Kuwait City
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Posted On
11/5/2017
8:52:10 PM
by
Raj
Dear, please contact Indian Lawyers Forum for guidance.
Tel. 2371848, 97203939, 69398905 Email. [email protected]
They can give you some guidance
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Posted On
11/5/2017
9:46:57 PM
by
Sa
Dear First go to their head office in Shuwaikh and report to the customer care before going to the lawyer. It may be their system error. You can ask them the message list also. Head office near to the city center.
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Posted On
11/5/2017
11:13:54 PM
by
MANIDHAN
It looks a Error,pls do visit their Head office,hope they will understand,even though they blame u,sure they are not going to hang you over there,there is possibilities to find out the error and can be solved,if not then think about legal actions,please don't panic.
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Posted On
11/6/2017
1:47:32 AM
by
Jolly Roger
Maybe it's because of advt SMS. This happened to my collegue
Send SMS to 99 99 9 (all as one number). Mesg is "ad off", without the quotation marks.
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Posted On
11/7/2017
12:26:55 AM
by
Surve ® ™ ©
Any update on this !!! Have u visited Zain Head office on old airport road no 55 opposite to city center Shuwaiekh. to get detail bill.. also what happen when u contacted lawyer. Regrads
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Posted On
11/7/2017
3:32:26 AM
by
S N
Hi,
Wondering whether there is any option to check all such dues in our name, especially telephone.
Regards
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Posted On
11/7/2017
3:45:05 AM
by
Jolly Roger
SN: Go to a place where all mobile providers have a booth. Show your family civil ids. Ask them to check if any dues.
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Posted On
11/7/2017
12:07:20 PM
by
Roller
Jolly... thank you..i will cal you if i need your advice... now you can go home
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Posted On
11/7/2017
12:31:55 PM
by
MOHAMMED ALI
Thxs a lot for all your opinions on my issue brothers...I went to shuwaikh head office but they also blaming on me only....they says only it could be virus in my mobile or I had installed any app...I don’t have any virus in my mobile and I didn’t install any app...if it is virus I can’t see any sms in my this month statement..they themself saying me to go to police station or government to find any solution on this issue...they said me it will take 4 days to provide me the sms statement...
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Posted On
11/7/2017
1:42:47 PM
by
Well Wisher
Check which package you have subscribed for.
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Posted On
11/7/2017
9:15:17 PM
by
Amit Thomas
Please keep update the status for the benefit of others. Hope you will get justice soon...
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Posted On
11/7/2017
9:32:52 PM
by
Jason Bourne
## whenever you take mobile on contract do following things: 1) install service provider's app 2) frequently do bill amount checking 3) never ever install apps from unauthorized source 4) install registered anti-virus app in your mobile 5) do not install proxy sms apps in your mobile
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Posted On
11/7/2017
11:29:04 PM
by
Lawyer
Don't pay the amount. They are supposed to give you the details of the bill. Once you get the bill, you can decide. Don't worry- we all are with you.
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Posted On
11/7/2017
11:34:39 PM
by
Shah
MOHAMMED ALI,
Are you using iPhone or Android Phone? In the case of iPhone their claim of virus infection is ruled out.
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Posted On
11/8/2017
1:13:27 AM
by
geo
Dear pls dont afriad or accept this and dont pay the amount..what is this? one day they saying like this 1700kd bill for a poor man?? there is no law here? if they are not accepting there mistake you should move thru court..u will get justice from kuwait court and law..supports dear
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Posted On
11/8/2017
2:31:05 AM
by
Joseph
Tell customer care to print detailed bill
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Posted On
11/8/2017
3:56:10 AM
by
Brian
Not possible for them to allow your balance to go so high
It must be their system error....
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Posted On
11/8/2017
9:24:35 PM
by
Jason Bourne
after everything is settled, file a harassment case against them for trouble and mental torture.
you will get compensation (a nice amount) from them.
good luck
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Posted On
11/27/2017
9:56:39 PM
by
Amit Thomas
Hellooooooooooo... After we brake our head and suggest solutions, no update from the user!!! What happened finally?? or was it a fake post??? we need to know the final result
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Posted On
11/28/2017
9:56:15 PM
by
Zain
Mr. Mohammed Ali... update please
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Posted On
6/13/2018
6:31:56 AM
by
MOHAMMED ALI
Dear all friends sorry for my late reply...my issue of zain has got solved by march itself without any lawyers support... thanks to god....finally zain has removed all my bills of about 2100kd after 4 months of survival....and now my problem is not zain...my lawyers!!!
Dear friends be aware!!!... I resolved this issue by myself by finding some big vastha inside zain itself...and on the otherside...in the begginng stage in november zain refused to clear my bill so i went to some laywers called legal protection in kuwait city...these lawyers have promised me this case will he resolved within a month...so i trusted them and agreed for 1 year subscription about 250kd...monthly i should pay 50 kd...then in december i awaited these lawyers reply on my case but they only replied that my case is still in progress and to pay my instalments...then jan gone...then feb gone...there is no any reply from lawyers...so i thought they trying to fool me and i stopped paying my instalments....And in March i found a big vastha in zain itself so they cleared my bill...then those lawyers of legal protection has been raising the case on zain on April after my problem has got solved...they blackmailed me to pay all my instalments, if not they will not remove my case against zain... there is no way so i was forced to pay 250kd for them...So pls my dear friends what im willing to say is becarelful of lawyers...before going to them try to resolve your issues by yourself...this is what the lesson i learned in my issue...if not clear call me on 66741064
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Posted On
6/14/2018
12:27:01 AM
by
Sabestian Shaw
OMG, 83000 SMS @ 20 Fils/SMS costs u KD1,660/- but the Bill Balance reads KD 1690/- that is a KD 30 Excess Balance. that is loot !!
U must go to Zain Head-office and ask them to refund u that KD 30/-
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Posted On
6/14/2018
4:09:03 AM
by
Parvez
@Sabestian Shaw OMKV
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Posted On
6/17/2018
11:05:39 PM
by
San
lesson learnt - never take postpaid connection
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Posted On
6/18/2018
10:07:01 PM
by
raymond george
Its something to do with IMO . keep such applications in a wifi only mobile.
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