The Embassy has outsourced its passport and visa services to M/s Cox & Kings Global Services, (CKGS) since 3 August 2014. This agency has three Centers; viz, Sharq, Fahaheel and Jleeb Al Showaikh (Abbasiya) for providing services to Indian community, Kuwaiti nationals and other expatriates residing in or visiting Kuwait. They charge a service fee of KD 1.200 for passport services and service fee of KD. 3.250 for providing visa services. Following optional Value Added Services (VAS) are also available with CKGS, Kuwait:
Value Added Services (optional)
(i) Photocopy: 100 fils per page
(ii) Photo booth: KD 2.750 for 4 photos
(iii) Internet kiosk: KD1.000
(iv) Courier service: KD 1.250 for Indian nationals and KD 4.500 for foreign nationals;
(v) Assisted form filling: KD1.000 for Indian nationals and KD3.000 for Foreign nationals.
It may be noted here that as instructed by the Embassy, the SMS charge of KD 0.400 has been discontinued by CKGS, Kuwait with effect from 30 September 2015.
It has been observed that service seekers visiting CKGS centres in Kuwait are at times misled by touts hanging around these locations. They often fleece by charging higher amount from unsuspecting customers. All concerned are hereby advised to beware of touts and not to fall prey to their solicitations.