Assistant Undersecretary for Monitoring and Consumer Protection at Ministry of Commerce and Industry Eid Al-Rashidi urged travelers to be cautious by ensuring they purchase tickets only from approved travel agencies and companies.

He said the travelers should confirm the operational license of the agencies before booking with them.

Al-Rashidi indicated that the presence of booking offices and travel companies is now widespread on social media, and many of them could be phony. He advised travelers to print out receipts after purchasing tickets in order to enable refund when necessary, affirming that complaints will be received on the hotline number 135 concerning any case of commercial cheating or failure to comply with regulations.