Posted On
3/19/2024
8:35:28 AM
by
arun
one day min
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Posted On
3/19/2024
8:36:20 AM
by
shahhen
check you moh site where you pay health insurance and there check new passport expiry date
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Posted On
3/19/2024
12:34:32 PM
by
VR
Same here. I updated passport information for my daughter on Thursday. Still the status says "Request is under study"
For above 18 years old should it be done from the jawazat itself?
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Posted On
3/19/2024
3:27:30 PM
by
geo
it will be ok.just wait may of ramdan timing delay
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Posted On
3/19/2024
6:31:38 PM
by
Jagad
Latest update , when I check status on MOI site it shown as modified from earlier status request under study but however it’s not updated . Can i visit residency department in Ahmadi to correct the passport no for below 10 years old ?
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Posted On
3/19/2024
10:02:18 PM
by
Vik
@Jagad, You can visit jawazat, make sure to carry typed application "nakkal ma''loomat" = information update. I guess no appointments needed.
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Posted On
3/20/2024
5:36:01 AM
by
Jagad
@Vik Thanks for info
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Posted On
3/20/2024
11:37:07 AM
by
Vik
Welcome jagad. Pls share your experience once the issue is resolve so that it helps others
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Posted On
3/20/2024
1:53:39 PM
by
Ajit Thomas
Hi All , I had faced same issue with wife passport update on MOI website. I waited for one week no update despite MOI website saying passport has been modified. But when i renew residence it was not allowing because of shorter papport validy duration . So you need to go to Jawazat ,get the form typed in typing center and go personally .It will be done in 5 mins. You need to take both old and orignal passport as well with you. Timing in Jawazat is 10am to 1pm. Once they updated the passport info ,i got message from PACI to update Civil ID ,and you can go back to MOI website and renew the residence normally online. Hope this helps
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Posted On
3/21/2024
11:10:00 AM
by
Jagad
I went to Ahmadi Jawazat 1st floor with typed application with old & new passport however the lady in reception said to wait for some more days since its only one week over, i had requested to update but she said it will be only on online. since i have one more month due for residence renewal just back and plan to wait for another 10 days.
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Posted On
3/24/2024
11:05:24 AM
by
Ras
Jagad, Once again create a request from the MOI website for passport update
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Posted On
3/24/2024
11:54:01 AM
by
Jagad
Ras Requisition done again on MOI website but message appear as :sorry - you have previous request against this civil ID
If check in status it’s mentioned as modified but in Shahel app & mobile id still not updated.
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Posted On
3/24/2024
5:16:35 PM
by
Victim
I am also facing this issue. I submitted passport update for my wife & child. Child passport details updated but for wife the status shows "MODIFIED" but it''s not updated in PACI, SAHEL& MOH.
I heard lot of people facing it in Ahmadi governorate.
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Posted On
3/24/2024
6:30:21 PM
by
Jagad
@victim Sailing in same boat one person updated and another one not updated. Try your luck by visiting jawazat with type application & let me know.
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Posted On
3/25/2024
11:27:04 AM
by
Gma
I''m also facing this problem. MOI system showing modified but still seeing old passport number in Mobile ID. Can we enter the new passport expiry date in MOH insurance site & renew insurance?
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Posted On
3/25/2024
11:59:30 AM
by
Jagad
@Gma Yes you can modify passport expiry date in MOH for paying insurance however we can’t renew the visa in MOI site.
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Posted On
3/26/2024
9:17:25 AM
by
Rasheed
Mr.Jagad Let us know if you managed to solve the issue and renewed the residence.
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Posted On
3/26/2024
10:43:46 AM
by
Vikas
I faced the same issue. I initiated another passport update request from MOI app & will post the update once I have
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Posted On
3/27/2024
6:03:15 AM
by
Jagad
@Victim & @Gma Have your requisition on passport details updated? Or Did you tried visiting Ahmadi Jawazat ? It’s almost 14 days for me still not yet updated however status as earlier modified & unable to make new requisition.
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Posted On
3/27/2024
8:52:49 AM
by
Rasheed
@Jagad, Make a new requisition from MOI mobile app. Also send an email to MOI esupport..
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Posted On
3/27/2024
9:12:38 AM
by
Jagad
@Rasheed, New requisition not accepting in MOI the msg appears as : you have a previous request against this civil id
Email send to [email protected] and they responded to mail to [email protected]
So far no response & unable renew the residence.
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Posted On
3/27/2024
9:28:04 AM
by
Rasheed
Jagad, I am telling from my experience. To initiate a new requisition use MOI mobile app & NOT website. Website will not allow but the mobile app allowed me and I got a new reference number.
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Posted On
3/27/2024
11:05:37 AM
by
Hindi
Jagad, I''m surprised they didn''t do it when you visited! Visit again & try. Then meet mudeer if the counter staff is reluctant to do it.
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Posted On
3/27/2024
11:43:32 AM
by
Jagad
@Rasheed, Thanks a lot & new requisition for passport update has been accepted in MOI app and only we want to make sure the upload image with less KB size.
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Posted On
3/27/2024
1:58:50 PM
by
Hindi
Jagad, you meant to say the note updating issue was caused by large size attachments?
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Posted On
3/27/2024
2:37:43 PM
by
Jagad
@ Hindi Initial request which I made on MOI website it mentioned the attached size should be 0.5 MB but in mobile app I tired to upload same documents I couldn’t succeed it was taking too much time then I reduced image size less than 100KB I could succeed on upload and new passcode came for status check the requisition & I’m waiting for the update .
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Posted On
3/27/2024
6:38:52 PM
by
Hindi
@Ajit Thomas, Which Jawazat did you visit, And you paid health insurance and carried print out to Jawazat with the typed application form?
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Posted On
3/28/2024
2:27:24 PM
by
Amal
@Jagad, Today I went to Jawazat & managed to update the passport details after a long struggle. I advise you to visit Jawazat with an Arabic friend/colleague without which very low chance of success. Make sure to carry,
1. Print out of error while trying to renew (In Arabic) 2. Passport updated status (Arabic) 3. Typed application form to update passport details
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Posted On
3/28/2024
3:24:03 PM
by
Jagad
@Amal , okay noted & did you visit Ahmadi Jawazat?
@ Rasheed , Any update from your end did your requisition from MOI mobile app update or still under study.
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Posted On
3/28/2024
4:32:45 PM
by
Amal
Yes Jagad. Off late this has become the worst governorate for an expat to live be it Traffic, Residency, Finger print or any official affairs. I''m planning to change my residency due to this. Yes, I''ll end up paying more rent but dignity & peace of mind is more important.
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Posted On
3/28/2024
11:50:33 PM
by
MOI
https://eservices2.moi.gov.kw/DataUpdate.nsf/RequestStatus?OpenForm&LangId=2 not working
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Posted On
3/29/2024
4:49:35 AM
by
Abul
It just took few hours for me. Morning around 10 AM , we gave the request to update passport number. By 1 PM, updated passport number was reflected in Mobile ID
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Posted On
3/29/2024
5:56:47 AM
by
Hindi
@Abdul bhai, I presume you are not living in Ahmedi governorate.
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Posted On
3/31/2024
11:41:34 AM
by
Jagad
Finally the requisition on passport no update applied through MOI mobile app has been accepted & updated. if someone requisition made on MOI website and status shown as modified but still passport no not updated then can try on MOI mobile app for 2nd time to update . Thanks everyone for there feedback.
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