indigo Airlines

posted by Raaj

Dear IIK ,

i need an urgent advise from genuine peoples only,

i buy a ticket from kwt to delhi kwt airways and connecting flight from delhi to my destination which is domestic flight Called INDIGO,,,,,, and now i suppose to travel end of this march but suddenly my plan change and i just want to change my travel date a week early so indigo travels told me you have to pay the amount kd 40 while i buy the ticket kd 33 and i say ok give me the refund they says that i can take only kd 3 look how froud they are please don't make any kind of joke who is sitting idle only.this is i am writing only for awareness if anyone can suggest me where i can complain about it,

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Posted On 3/19/2017 4:10:50 AM by Lungi

Did you buy directly from airline website or through Travel Agent in Kuwait

It is your duty as a traveler to check the cancellation and change policy of the airline before you buy the ticket...

Posted On 3/19/2017 4:18:09 AM by traveller

Did you read the rescheduling, cancellation rates before purchasing the tickets? If you had skipped that step, it is you who is to blame. Low cost Airlines are like two edged sword, you get tickets cheap if its a confirmed travel but if you want to cancel or reschedule, you are in for a big loss. Take this as a lesson learned.

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