Name change in civil ID

Last 3 days experience at Hawally / Misihref PP office to change a name in civil ID.

1. Get name change form typed from the typing center outside in car park (they will attached pp copy and civil id copy) then go and take number from inside hall (where residency documents are submitted).
2. Once number is called (it will take time as many are waiting there) submit the papers and they will give a printout with corrected English name. If the Arabic name also need to be changed, process is bit ling. They will inform us that and will advise to go for finger print. If that is the case you have to proceed to ....
3. Go to 2nd floor of same building, go straight to support services corridor. There you will go to three rooms for processing. 1st extreme left (in the corridor) last room on left side, then to the other side of corridor 2nd last room, then back the room where you started the process (same corridor), then another room beside there itself. There they will ask for photocopy of 3 pages they made. Once you give the copies back to them, they will stamp the papers and will give the set of papers to proceed for finger print which is just opposite to that building (the black building across the ground - gate from right side parking area).
4. There you have to find the way out as there is always a crowd waiting for finger print, all categories. Once fingerprint is over, submit the papers back to the same place (computer desk in pp office).
Thought of writing this as I rand before it 3 days and found many people running around for these formalities and nobody tells where to go what to do. Good Luck.