Civil ID delay
posted by DINO on Thursday, August 1, 2019
Good Morning
My daughters residence was renewed a month prior to the expiry date on 18 July. For renewal online they requested for recent photographs and PP copy. I uploaded these documents online and the following day paid the card issue charges KD 5.
The Civil ID status shows as .........."you have a new request for card issuance, to ensure there are no missing documents or issuance restrictions, please try again tomorrow,And no need to report in person"
The customer service agents are not available to respond and their lines always busy.
Has anyone gone through this similar experience? As its over 10 days since the card charges were paid.
Posted On
8/2/2019
6:35:29 PM
by
Changu
Go to paci in person.
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Posted On
8/4/2019
3:39:50 AM
by
Zameer
Check again on civil ID status inquiry webpage, u should see the missing docs to be submitted. If not then call the hotline. Last option is to go in person in morning.
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